Returns & Exchanges

At Stepped In, we want you to love your new look, which is why we offer a seamless 30-day return policy for all unworn apparel and footwear in their original packaging. Whether the fit isn't right or you've changed your mind, we are committed to making your exchange or refund process as effortless as possible.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.

• 2.
  Package Your Items

  Place the items in their original box or mailer, ensuring all original tags are attached and the products show no signs of wear.

• 3.
  Print and Attach Label

  Download your prepaid shipping label from the portal, print it out, and securely affix it to the outside of your return package.

• 4.
  Drop Off and Track

  Hand your package to the designated carrier and keep your tracking receipt; we will process your refund or ship your exchange within 5-7 business days of receipt.